This legal notice and information (hereinafter, the “Legal Notice”) are intended to regulate the use of the Internet portal service “” (hereinafter, the “Portal”). We recommend that you read these Conditions carefully before starting this use.

In order to comply with the provisions of Law 34/2002, of July 11, on services of the information society and electronic commerce, the general information data of this website are indicated below:

Owner: Hoteles BESTPRICE, S.A.

Address: Av. Diagonal, 70, 08019, Barcelona
CIF: A66081035
Contact Information:




The access to and/or use of the Portal attributes to the user the condition of user, accepting, from that very moment, fully and without any reservations, these Terms and Conditions as well as the Particular Conditions that, where appropriate, complement, modify or replace the General Conditions in relation to certain services and contents of the Portal. Therefore, prior to using the services offered by the Portal, the user must also carefully read the corresponding Particular Conditions.

Likewise, the use of the Portal is also subject to all notices, use regulations and instructions made known to the user by BESTPRICE to the extent that they replace, complete and/or modify this Legal Notice. BESTPRICE may, for greater agility in the operation of the Portal and for the benefit of users, modify the services provided or any substantial aspect of this page, or the conditions of operation, techniques and use of the Portal services.

Likewise, BESTPRICE may modify these General Conditions or the Particular Conditions that apply to a Service or content, which will be published on the Portal through the corresponding notice. The modifications will not be applied retroactively and will be effective from the date of their publication. If you do not accept the changed terms of a Service, you must stop using that Service. We recommend that you consult, periodically, the Conditions of use of the Portal.




The user undertakes to use the Portal and its services and contents in accordance with current legislation, morality, good customs and public order, as well as without contravening the provisions of this Legal Notice and those Conditions that complement, modify or substitute. Consequently, the User is obliged not to use the Portal or its services and content for purposes or effects that are illicit or harmful to the rights and/or interests of BESTPRICE or third parties or that, in any way, may damage the normal functioning of the Portal or that of the services accessible through them, for the rest of the users, BESTPRICE and/or its image.

In general, the provision of services does not require the prior subscription or registration of users. However, BESTPRICE may condition the use of some of the services to the prior completion of the corresponding user registration or to the completion of forms. In any case, the registration will be carried out in the manner expressly indicated in the service itself or in the Particular Conditions that regulate it, and the user must provide truthful information and keep the information provided updated at all times. The User will be solely responsible for any false or inaccurate statements made and for the damages caused to BESTPRICE or third parties due to the information provided.

Regarding the contents (information, texts, graphics, sound and/or image files, photographs, designs, etc.), the following is prohibited:

Its reproduction, copying, distribution, dissemination, public communication, transformation or modification, unless authorized by its legitimate owners or legally permitted.
Any violation of the rights of BESTPRICE or of its legitimate owners over them.
Its use for all kinds of commercial or advertising purposes, other than those strictly permitted.
Any attempt to obtain the contents of the Portal by any means other than those made available to users as well as those normally used on the network, provided that they do not cause any damage to the BESTPRICE Portal and/or the Services or Contents.




The use of the Portal will be carried out under the sole and exclusive responsibility of the user, being expressly exonerated, BESTPRICE of the damages and/or losses that may be caused to the user or to third parties for said use contrary to what is established in this Legal Notice and the Particular Conditions that in each case were applicable. Said responsibility will extend to the use, by the user or any third party, of any password or similar assigned for access to the Portal, if applicable, or to any of its services.

Notwithstanding the foregoing, BESTPRICE reserves the right to deny at any time and without prior notice, access to the Portal, to those users who fail to comply with these general conditions, or the particular conditions that are applicable in each case, as well as for non-compliance with the laws, morality, and public order.

The exclusion of the user will not imply the resignation of BESTPRICE to file the corresponding legal actions or the indemnifications that correspond by law.




The Portal may make available to users connections and links to other websites managed and controlled by third parties. Said links have the exclusive function of facilitating users to search for information, content and services on the Internet, without in any case being considered a suggestion, recommendation or invitation to visit them. BESTPRICE does not market, direct, control or previously own the content, services, information and statements available on said websites.

Therefore, BESTPRICE does not assume any type of responsibility, not even indirectly or subsidiary, for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information , communications, opinions, statements, products and services existing or offered on websites not managed by Repsol and that are accessible through the Portal.

Persons or entities that intend to make or make a hyperlink from a web page of another internet portal to any of the pages of the BESTPRICE portal must submit to the following conditions:

The total or partial reproduction of any of the services or contents of the Portal is not permitted.
No deep-links, IMG or image links, or frames with the pages of the Portal will be established without the prior express authorization of BESTPRICE.
No false, inaccurate or incorrect statement will be included about the pages of the BESTPRICE Portal, its employees, or about the services or contents of the Portal.
Except for those signs that are part of the “hyperlink”, the web page on which it is established will not contain any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs belonging to BESTPRICE, unless expressly authorized by it.
The establishment of the “hyperlink” will not imply the existence of relations between BESTPRICE and the owner of the website or portal from which it is made, nor the knowledge and acceptance of BESTPRICE of the services and content offered on said portal.
BESTPRICE will not be responsible for the content or services made available to the public on the web page or portal from which the “hyperlink” is made, nor for the information and statements included therein.
The web page on which the Hyperlink is established will not contain illicit information or content, contrary to morality and generally accepted good customs and public order, nor will it contain content contrary to any rights of third parties.
Any “hyperlink” to the Portal will be made to its main page or main pages of the sections it contains.




All trademarks, trade names or distinctive signs of any kind that appear on the Portal are the property of BESTPRICE or its licensors, without it being understood that the use or access to the Portal and/or the Services attributes to the User any right over the aforementioned trademarks, trade names and/or distinctive signs.

Likewise, the contents and information that appear on the Portal are the intellectual property of BESTPRICE or its licensors, without being understood to be assigned to the User, by virtue of the provisions of this Legal Notice, none of the exploitation rights that exist or may exist. about said content or information beyond what is strictly necessary for the correct use of the Portal and the services offered through it.

BESTPRICE has a firm commitment to the protection of Intellectual and Industrial Property on the Internet. To this end, it states that it applies and implements high security standards to protect the content displayed on its website. However, despite this, extraordinary situations not attributable to BESTPRICE that are beyond its control may occur. In this sense, for the purposes of preserving industrial and intellectual property rights in the event that any user or third party considers that there has been a violation of their legitimate rights by the introduction of certain content on the Portal, they must notify said circumstance to BESTPRICE at the postal address referred to above.

The Intellectual property rights of the Web as well as of any of the elements that may be considered as a work in accordance with the Intellectual Property regulations, belong solely and exclusively to BESTPRICE, being the owner of all the rights of intellectual property.

As the sole owner of the intellectual property rights of the Portal, BESTPRICE is responsible for the exclusive exercise of the rights derived from the ownership of the domain and, consequently, to grant any authorization for the exercise of any activity derived from the rights to exploit it, and in particular, the right of reproduction, the right of public communication, the right of distribution, the right of making it available to the public or the right of transformation, in whatever format is used.

Any citation or reference to industrial property rights of third parties, included in the Portal, implies an acknowledgment by BESTPRICE in favor of their owners, of the corresponding industrial and intellectual property rights, not implying their inclusion or reference in the Portal, the existence of any right or responsibility on the part of BESTPRICE over them, having authorized their inclusion and duly cited, in accordance with the provisions of current regulations, and such inclusion should not be considered as a sponsorship or recommendation by BESTPRICE to the referred brands.

The legitimacy of the intellectual or industrial property rights corresponding to the content provided by third parties is their sole responsibility.

Internet users who access the Portal can view the information contained therein and make downloads or private reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or are installed on a server connected to the Internet or to a network. local. Notwithstanding the provisions of this Legal Notice, the distribution, modification, transfer, public communication, reproduction or any other act, of part or all of the information published on the Portal, is not permitted without prior authorization from BESTPRICE.

The user must use the content and information collected on the Portal, diligently, correctly and lawfully, and specifically, only for personal and non-commercial use, as long as the content or any mention of sources is not deleted or modified, copyright and other data identifying the rights of BESTPRICE or third parties, that is, respecting its original form. Any reproduction or copy, distribution or publication, of any kind, of the content of the information published on the Portal, without prior written authorization from BESTPRICE, is prohibited.



BESTPRICE does not grant any guarantee nor is it responsible, in any case, for the reliability, availability or continuity of the services made available to the user through the portal, for which reason it excludes any responsibility for damages and/or losses that may arise. of the lack of availability, reliability or continuity of the portal or its services, although it will try to provide, to the best of its ability, technical assistance to the affected person, as well as try to immediately restore the interruption, making available, in the to the best of their ability, alternative means. In no case, BESTPRICE will be responsible for losses, damages or losses of any kind derived from access and/or use of the portal and the reservation system. The client may go to make any claim, either through the reception of the hotel itself, or through the email address:

BESTPRICE is not obliged to control and does not control in advance, the absence of viruses or elements in the contents, which may cause alterations in the software or hardware of the users or people who visit the web page, for which reason it will not be responsible for the damages of any nature that may arise from the foregoing.

In the same way, BESTPRICE does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

The lack of usefulness, adequacy or validity of the Portal and/or its services or contents to satisfy the needs, activities or specific results or expectations of the users.
The reception, obtaining, storage, dissemination or transmission, by the Users, of the contents and the infringement of the rights of intellectual property, industrial, trademarks, honor, personal and family privacy, data protection, image, property or any rights of third parties as a result.
The illicit, negligent, fraudulent use, contrary to these General Conditions, to good faith, to generally accepted uses or to public order, of the Portal, its services or contents, by users.
The lack of legality, quality, reliability, usefulness, updating and availability of the services provided by third parties and made available to users on the Portal and/or the contents.
The breach by third parties of their obligations or commitments in relation to the services provided to users through the Portal.
The opinions expressed by users in the forums, chat and opinion messages that could be enabled in the different areas of the Portal.
The knowledge that unauthorized third parties may have of the class, conditions, characteristics and circumstances of the use that users make of the Portal and of the services and/or contents.



The treatment of personal data carried out by HOTELS BESTPRICE, S.A., will be carried out in accordance with the provisions of the Privacy Policy* established by the company. Likewise, if you wish, you can contact the Data Protection Officer through the following address, or by writing to the address of HOTELES BESTPRICE, S.A. to the attention of the “Data Protection Officer”.




These General Conditions will be governed by Spanish law.

BESTPRICE and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Jurisdiction of the Courts and Tribunals of the user’s domicile for any questions that may arise or actions to be taken arising from the provision of the Portal service and its services. and contents and on the interpretation, application, compliance or non-compliance with what is established here. In the event that the User is domiciled outside of a member state of the European Union, BESTPRICE and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Jurisdiction of the Courts and Tribunals.


10. ClAIMS

The User can request an out-of-court dispute resolution, in accordance with article 14.1 of Regulation (EU) 524/2013 of the European Parliament and of the Council, of May 21, 2013, on the resolution of online disputes in matters of consumption through the following website:

The User may direct their claim to our email address: